Assistance with rental management of your property on rental platforms
Entrust us with your keys and enjoy your income… without the hassle. Paulette supports property owners in Normandy with the management and logistical assistance of their properties on Airbnb, Booking or any other booking platform.
Why choose Paulette?
Renting out your property on a short-term basis is exciting but time-consuming. Between key logistics, messages from travellers and coordinating maintenance, the mental load is real.
Paulette is your local logistics partner. We don’t manage your property for you, we assist you on a daily basis to ensure that your travellers’ stay is a complete success, with the responsiveness and friendliness of a local organisation.
Our services: Tailor-made support
Complete management of your advertisements and bookings
- Creation and optimisation of your listings (professional photos available as an option)
- Rapid responses to messages and enquiries (24/7)
- Management of calendar and rates according to seasonality
- Smooth and professional communication with your guests
Check-in / check-out
We welcome your tenants with a smile, show them around the property, give them your instructions and share our tips for the area. When they leave, we collect the keys and carry out an end-of-stay inspection to ensure everything is in good condition and report any issues.
Little extras that make all the difference
- Preparation of a welcome basket or gift (bottle of cider, Normandy specialities, etc.)
- Answering all guests’ questions during their stay (we are their sole point of contact!)
- Personalised welcome booklet (house rules, Wi-Fi, rubbish collection times, etc.) – paper and/or PDF version (optional)
- Booklet entitled ‘What to do in the local area’ with our top recommendations (restaurants, walks, local producers, etc.) (optional)
- Creation of a showcase website dedicated to your rental + Instagram promotion (optional)
- Provision of experienced cleaning staff between each rental (billed directly to travellers)
Our all-inclusive package – 20% including VAT of commissions generated *
Includes:
- Complete management of listings and bookings
- Communication with travellers
- Check-in & check-out
- Coordination with cleaning team (cleaning/laundry charged to guests at the time of booking)
* as part of an annual service contract
+ Access to preferential rates on all à la carte services
Ready to rent with peace of mind?
Frequently Asked Questions
For rental management assistance and services requiring physical presence, we operate within a 20 km radius of Damville (Mesnils-sur-Iton).
Houses, cottages, flats… The main thing is that they are in good condition, within a 20 km radius of Mesnils-sur-Iton (Damville), and ready to welcome travellers without requiring major renovation work.
No sign-up fees, no subscription fees.
We only take a 20% commission on the total amount paid by the traveller (excluding cleaning fees). Nothing if there are no bookings.
We manage everything: responses 7 days a week, profile validation, documents to be sent, checking the condition of the holiday home, comments, etc.
100%. You block your personal dates whenever you want (weekends, family holidays, etc.).
You set your own prices or we offer you highly effective dynamic pricing (we’re very good at this).
- Aircover insurance on Airbnb, deposit by cheque or credit card imprint on Gîtes de France
- We carry out an inventory of the premises on the day of the guests’ departure and alert you immediately
- 99.9% of the time: zero damage thanks to our selection of guests
We coordinate reliable, local cleaning teams.
Cleaning is billed directly to travellers (at a price you set).
Of course! Just block the dates in your calendar. Your personal stays are free of charge and commission-free, of course 😊
It’s our speciality! 80% of our owners live in Paris, Belgium or abroad. We manage everything remotely.
Absolutely: regular ventilation, monitoring, opening/closing, minor repairs, welcoming tradespeople, preparing before your arrival (making beds, filling the fridge, etc.).